7STAR OTTOMAN Black Faux Leather Double 4ft6, Small Double 4ft and single 3ft with Storage Bed Budget Unbeatable Price
Vendor: 7 Star
Available: In stock
SKU: OTTOMAN/BLK/D
FREE SHIPPING
FREE RETURN
Customer service
Minimal assembly required.
We are working hard to give you best, again if your items doesn't arrive within 3 days then we recommend you to contact our sales team with your details. To ensure your new furniture is suitable for your home, please remember to measure your available space before ordering.
Material:
PU, Foam, Wood
PRODUCT GALLERY
Here, you can have unlimited product images, please refer to the instruction manual available in the member area for instructions on how to add or remove product images.
ONE MAN DELIVERY (LESS THAN 50 KG)
Returns: We accept return with 30 days of arrival in original package. We only accept items in new and unused conditions only. We will be responsible for return but packaging is buyers responsible, where we accept items on original packing only.
We will not be responsible for postage fee for wrong orders, or unless there is seller's fault. Product fault proof is required with images. Before returning items we expect you to contact us first and let us know the reason of return. We would like to promise you to give you best customer service with price with premium quality. All of our product comes in original packing with the Brand Name Furniture. Also our sales team is on-line 9-7 (Mon-Sat) to take care of your query.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
* Next Day Delivery is only for the items dispatched via one man service and weight less than 30 kgs, where as wardrobes are disaptched via 2 man service and delivery will takes about 5-7 working days.
FAQs
| Q. Where is my order? |
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After purchase, you must have received the order confirmation, your item will be dispatched within 1-3 working days, where two man delivery might take 2-5 days on dispatch, once item dispatched your order will be updated with valid tracking number and courier information, if you have difficulties tracking your order status, please kindly contact us via eBay messaging or other mean of communication if provided. |
| Q. What does signature on delivery slip mean? |
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This means you have counted no of boxes as per the delivery note and received item in good condition from the courier. Hence inspect the boxes on arrival, be more careful on glass items. Otherwise please reject the delivery or sign as received damaged. |
| Q. What happens if item is not as expected? |
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You are covered by 30 days money back guarantee. Please contact customer service immediately and keep the item unused with original packaging. |
| Q. Can you deliver on the date of my choice? |
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Yes we do our best but cannot guarantee, you have to either contact customer service or leave a note while purchase, we tried to deliver on the date of your choice (date should be within or after the estimated date), where as we cannot guarantee the time of delivery. Please note this is possible on Monday-Friday only. Generally there is extra charge for Saturday delivery of £25.00. |
| Q. Can I change delivery address? |
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Yes you may but it has to be formally requested via eBay messaging service and request must be placed before item dispatched. |
| Q. I may not be home on the day of delivery, what shall I do? |
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All of our deliveries strictly require signature on arrival to you, again if you cannot manage to do so, you may request us to leave at next door, safe place via eBay messaging system before item dispatched. |
| Q. Why my delivery is delayed? |
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In general case it shouldn’t be delayed as we use express service for your delivery excluding Two man service (5-7 days). To avoid any delay we recommend you to provide us correct primary contact number, correct delivery address, and if clear direction for drivers to find the address. Sometime very rear cases that item get misplaced, hence if you don’t received it by 5 working days of your order placed please do contact us regarding and rest we will chase it for you. |
| Q. I live on the 5th floor, do you deliver? |
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We and our courier are responsible to delivery item up to the main entrance of your building and two man service will take your item up to the first floor, due to the insurance policy our courier company staff may not able to enter into your property even they wish to help you on that occasion, hence please manage extra hands to take your item up to the room of your choice. |
| Q. How do I know exact delivery date and time? |
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Please refer to the tracking code provided and track online. If you could not find any information call our customer service number. Also customer may contact Courier Company, which will be updated on your purchase order. |
| Q. I have problem with my purchase or item I bought. |
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We are happy to deal with any issue and will be resolved within 48 hours. Buy with confidence. |
| Q: How do I contact you? |
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Customer service contact: Via eBay Messages |
