DELIVERY COVERAGE AND DELIVERY TIME
Postage & Packaging: Dispatched within a working day of payment clearance. We operate and dispatch Mon-Fri. Normally items will be delivered within 2-3 working days from dispatched date. We are working hard to give you best, again if your items doesn't arrive within 5 days then we recommend you to contact our sales team with your details.
Most of our items are dispatched via XDP Express, TMF Logistics, Myhermes, as all your purchase will be dispatch updated with tracking code. Also mostly we offer next day delivery but due to high volume it may be get delayed by 1/2 days. If you don't received you item within 3 days of dispatch date please contact us via email: sales@bighousefurniture.co.uk or call directly at: 02036206204 / 02037943463.
SERVICE TYPE
ONE MAN DELIVERY (LESS THAN 50 KG)
We dispatch your order on the same day, if order placed before 12 noon (sometime we may need to carry out your payment verification and might delay, which is very rare). Once item dispatched it will delivered to you by next 2-3 days. You will receive our best customer service and from the courier company, prior call, emails and text message (if possible) to book your delivery date and time. We request you to provide your primary contact number regarding, so you won't miss our call. Top of that you will be provided online Track & Trace code, which will give you easy access and update of your delivery online.
TWO MAN DELIVERY SERVICE (ABOVE 50 KG)
We dispatch your order within 2-3 days (sometime we may need to carry out your payment verification and might delay, which is very rare). Once item dispatched it will delivered to you by next 3-7 days. You will receive our best customer service and from the courier company, prior call, emails and text message (if possible) to book your delivery date and time. We request you to provide your primary contact number regarding, so you won't miss our call. Top of that you will be provided online Track & Trace code, which will give you easy access and update of your delivery online.
Now you can place an call back request here:
It is more easier to contact us than you think, simply click on ring me, put your preferred number to receive call back from us. You may put it with your preferred time.
Big House Furniture London based furniture retail company specializing in the design, manufacture and installation of fitted furniture for your home. Big House Furniture research and brings new model, huge collection furniture for your home. We are the direct seller hence our prices are competitive. From the point of your product inquiry till delivery and your purchase satisfaction is our responsibility.
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